Sales: 1-800-776-4940
Support: 1-919-408-0542

Open 9am-5pm ET M-F, 10am-2pm ET Sat
Sign-In
Welcome Guest

 

Technical Support Utility Files

**These utilities should only be used at the direction of a Worden technical support agent.**

General Support Files

FastSupport.com - Allows Worden tech agents to connect to your computer remotely to diagnose problems.

WordenLogUtil.exe - Allows Worden tech agents to collect files and system information for troubleshooting.

WordenLog.dmg - This is the Mac version of the Worden Log Utility.

Microsoft .NET Framework Version 3.5 (dotnetfix.exe) - Link to download Microsoft’s .NET Framework, required for StockFinder.

Microsoft Silverlight - The install page for Microsoft Silverlight, required for TC2000 V12.

 

TC2000® version 12 Support Files

TC2000ISDRemoval.dmg - Mac version of the TC2000 Reset utility.

TC2000Uninstall.exe - Utility to manually uninstall TC2000 and all associated files.

TC2000Uninstall.dmg - Mac version of the uninstall utility.

 

TC2000® version 7 Support Files

Full Reinstall - Quick Link to download full version of TC2000 version 7.

Repair Install - Downloads replacement program files but does not touch data.

Clean Install/Backup Utility - Advanced support utility to backup settings and completely remove installations of TeleChart/TC2000 version 7.

Support Utility - Advanced support utility to handle various issues with TC2000 version 7.

 

FreeStockCharts.com Support Files

FreeStockChartsUninstall.exe - Utility to manually uninstall FreeStockCharts and all associated files.

 

StockFinder® Support Files

SFReset.exe - Utility to clear damaged program files or corrupt settings.

SFRemoveAllData.exe - Utility to remove damaged data - will require a complete reinstall of StockFinder data.

 

FTP Server: ftp://NERO.WORDEN.COM

To place an order by phone please call 1-800-776-4940...or 1-919-294-1111

Home | Download TC2000 | Activate Service | Support | Training | Discussion
Terms of use, trademarks, contact info and refund policy | Privacy Policy

Copyright © 1997-2017 Worden Brothers, Inc. All rights reserved.

TC2000 Brokerage, Inc. and Worden Brothers, Inc. are separate companies affiliated through common ownership. All securities are offered through TC2000 Brokerage, Inc., member FINRA/SIPC.