Technical Support Utility Files
**These utilities should only be used at the direction of a Worden technical support agent.**
General Support Files
FastSupport.com - Allows Worden tech agents to connect to your computer remotely to diagnose problems.
WordenLogUtil.exe - Allows Worden tech agents to collect files and system information for troubleshooting.
WordenLog.dmg - This is the Mac version of the Worden Log Utility.
Microsoft .NET Framework Version 3.5 (dotnetfix.exe) - Link to download Microsoft’s .NET Framework, required for StockFinder.
Microsoft Silverlight - The install page for Microsoft Silverlight, required for TC2000 V12.
TC2000® version 12 Support Files
TC2000ISDRemoval.dmg - Mac version of the TC2000 Reset utility.
TC2000Uninstall.exe - Utility to manually uninstall TC2000 and all associated files.
TC2000Uninstall.dmg - Mac version of the uninstall utility.
TC2000® version 7 Support Files
Full Reinstall - Quick Link to download full version of TC2000 version 7.
Repair Install - Downloads replacement program files but does not touch data.
Clean Install/Backup Utility - Advanced support utility to backup settings and completely remove installations of TeleChart/TC2000 version 7.
Support Utility - Advanced support utility to handle various issues with TC2000 version 7.
FreeStockCharts.com Support Files
FreeStockChartsUninstall.exe - Utility to manually uninstall FreeStockCharts and all associated files.
StockFinder® Support Files
SFReset.exe - Utility to clear damaged program files or corrupt settings.
SFRemoveAllData.exe - Utility to remove damaged data - will require a complete reinstall of StockFinder data.
FTP Server: ftp://NERO.WORDEN.COM
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